LEGAL NOTICE
This page contains the Terms & Conditions, Privacy Policy, and Cookie Policy governing the use of michaela-lambert.com, operated by Michaela Bosquet Lambert. By using this website, booking services, or submitting information, you agree to the terms outlined below.
SECTION 1 — TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern your use of the website michaela-lambert.com and any coaching services provided by Michaela Bosquet Lambert. By accessing this website or purchasing services, you agree to be bound by these terms.
2. Services
I provide coaching services, digital content, and related resources. All services are delivered personally by me unless otherwise stated.
3. Payments
Payments are processed securely through Stripe or PayPal. No card details are stored on my servers. All fees must be paid in full at the time of booking unless otherwise agreed.
4. Cancellations & Refunds
Cancellations must be made in writing. Refunds may be granted at my discretion depending on the nature of the service purchased. Digital products are non‑refundable once delivered.
5. Client Responsibilities
Clients must provide accurate information and participate actively in the coaching process. Coaching is not therapy, counselling, or medical advice.
6. Intellectual Property
All content, materials, and resources provided through this website or coaching sessions remain my intellectual property. You may not reproduce, distribute, or modify any materials without written permission.
7. Limitation of Liability
I am not liable for any indirect, incidental, or consequential damages arising from the use of my services or website. Coaching outcomes are not guaranteed.
8. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
SECTION 2 — PRIVACY POLICY
1. Introduction
This Privacy Policy explains how I collect, use, and protect personal data in accordance with the UK GDPR.
2. Data Controller
Name: Michaela Bosquet Lambert Website: michaela-lambert.com Email: hello@michaela-lambert.com
3. Personal Data Collected
I may collect:
Names
Email addresses
Payment information (via Stripe and PayPal)
Booking details (via TidyCal)
Contact form submissions
Newsletter sign‑up information
Cookies and usage data (via CookieYes)
Technical data such as IP address and browser information
I do not knowingly collect data from individuals under 18.
4. How Data Is Collected
Data is collected through:
Contact forms
Booking forms
Purchases
Newsletter sign‑ups
Cookies and analytics
Direct email enquiries
Blog interactions
5. Purpose of Processing
Data is processed to:
Deliver coaching services
Respond to enquiries
Process payments
Send newsletters
Improve website performance
Comply with legal obligations
6. Legal Basis
Processing is based on:
Contractual necessity
Consent
Legitimate interests
Legal obligations
7. Third‑Party Processors
I use:
BlogBaser
Stripe
PayPal
TidyCal
CookieYes
These providers operate under their own privacy policies.
8. Data Sharing
I do not sell or share personal data with external organisations. Data is only processed by the third‑party services listed above.
9. Data Retention
Data is retained only as long as necessary for business, legal, or accounting purposes.
10. Your Rights
You may request:
Access
Correction
Deletion
Withdrawal of consent
Data portability
Objection to processing
Contact: hello@michaela-lambert.com
11. Data Security
Appropriate technical and organisational measures are used to protect personal data. Payment information is handled securely by Stripe and PayPal.
12. International Transfers
Some processors may store data outside the UK. Appropriate safeguards are used to ensure compliance.
13. Updates
This policy may be updated periodically. The latest version will always appear on this page.
SECTION 3 — COOKIE POLICY
1. Use of Cookies
This website uses cookies to improve functionality, analyse performance, and manage consent preferences.
2. Types of Cookies
Essential cookies: Required for website operation
Performance cookies: Analytics and usage tracking
Functional cookies: Improve user experience
Marketing cookies: Only used with consent
3. Cookie Management
Cookie preferences are managed through CookieYes, where you can accept, reject, or customise your settings at any time.
4. Third‑Party Cookies
Some cookies may be set by third‑party services such as:
BlogBaser
Stripe
PayPal
TidyCal
5. Changes to Cookie Usage
Any updates to cookie usage will be reflected in this policy.
Contact
For any questions regarding these policies, contact:
Email: hello@michaela-lambert.com
Website: michaela-lambert.com